Classroom/ Online: Yes/ Yes
Scheduling Date(s):
1) Mar 06, 2025 (classroom)
2) Jun 27, 2025 (classroom)
3) Sep 08, 2025 (classroom)
4) Dec 05, 2025 (classroom)
Note: Please click specific date for detailed venue and course fee etc.
How to Be an Effective Manager and Leader
Your key to Being a Better Manager and Leader at Work and in your Life
If you are like most managers or supervisors, you work hard and are loyal to your boss and take good care of your team members. Yet you always feel that you are squeezed in between. You are stressed out and wondered: is there an easier way?
Truth be told, managers and supervisors need to equip themselves with right skills and knowledge on people management, management communication and leadership. This course is taken from our multiple-day management and leadership courses that we did for high level clients. Now it is available to you at a fraction of the cost and in just one day. Invest 1-day in this course and you’ll be rewarded in years to come.
If you are like most managers or supervisors, you work hard and are loyal to your boss and take good care of your team members. Yet you always feel that you are squeezed in between. You are stressed out and wondered: is there an easier way?
Truth be told, managers and supervisors need to equip themselves with right skills and knowledge on people management, management communication and leadership. This course is taken from our multiple-day management and leadership courses that we did for high level clients. Now it is available to you at a fraction of the cost and in just one day. Invest 1-day in this course and you’ll be rewarded in years to come.
Objective
1. After attending this course, you’ll learn strategies and practical tools and techniques on people management, leadership and communication.
2. You will also know how to avoid the mistakes made by many managers and leaders
3. Through case study, games and exercises, you’ll derive for yourself the essential action to take today to be a better manager and leader.
4. With this you can also unlock the greatness in yourself and your team to achieve more with less.
2. You will also know how to avoid the mistakes made by many managers and leaders
3. Through case study, games and exercises, you’ll derive for yourself the essential action to take today to be a better manager and leader.
4. With this you can also unlock the greatness in yourself and your team to achieve more with less.
Outline
1. Top Challenges of a manager and leader (You’ll get answers at the end of the course)
2. The 5 Roles of a Manager
3. First thing first: Update Your BEing
4. Top 10 Skills of a Manager
5. ACT’s 5-Ways to be an Effective Manager: Buy-in, Team-work, Quantity, Quality and Value Add
Case studies and exercise on the above
6. Three Keys to Getting Things Done
7. Effective Delegation that works
8. Management Communication, including how to conduct online meetings
9. How to use your Heart at Work effectively
10. Thick Face Black Heart
11. Leadership from the Middle
12. Getting People to Do the Impossible
Exercise on Lifting people with just 2 fingers and Cutting chopstick with paper
13. The Ultimate: Upgrade Your Team with Coaching: How to Coach and Mentor
14. Bonus: Dealing with Resignation Tide and Fatigue from lack of staff
2. The 5 Roles of a Manager
3. First thing first: Update Your BEing
4. Top 10 Skills of a Manager
5. ACT’s 5-Ways to be an Effective Manager: Buy-in, Team-work, Quantity, Quality and Value Add
Case studies and exercise on the above
6. Three Keys to Getting Things Done
7. Effective Delegation that works
8. Management Communication, including how to conduct online meetings
9. How to use your Heart at Work effectively
10. Thick Face Black Heart
11. Leadership from the Middle
12. Getting People to Do the Impossible
Exercise on Lifting people with just 2 fingers and Cutting chopstick with paper
13. The Ultimate: Upgrade Your Team with Coaching: How to Coach and Mentor
14. Bonus: Dealing with Resignation Tide and Fatigue from lack of staff
Who should attend
1.Newly promoted managers and supervisors
2.Managers and leaders that are looking for more effective ways to do their daily work
3. Anyone that want to be inspired and motivated to be a Better Manager
2.Managers and leaders that are looking for more effective ways to do their daily work
3. Anyone that want to be inspired and motivated to be a Better Manager
Methodology
This workshop is designed to be fun, interactive and create ‘Ah Ha’ moments to let the participants come up with countless ways to be a better manager and leader.
We use games, group discussions, physical exercises and watching of video clips to make the lesson interesting. There is not a dull moment.
We use games, group discussions, physical exercises and watching of video clips to make the lesson interesting. There is not a dull moment.
Testimonials
These are what some of our past training participants have to say about Andy’s teaching:
"I learnt 2 things: motivation is about another person’s motive and we must catch them doing right, not just doing wrong”. Cassandra Chua, MD, Pinnacle Travel Service Pte Ltd
“A good understanding of the topic of teambuilding”. Tan Ee Hsin, Area Sales Manager, General Electric Lighting
“I learnt how to motivate people without money.” Soh Sin Sin, Singapore Exchange Ltd
“We need to build a team suited to the organization”. Irene Tay, Ass. Director, Schroders Investment (management) Pte Ltd
“Excellent! I understand how to optimize my team, the planning process and coaching” Andrew Chen, MD, Unitest.com Pte Ltd
“A structured format to build a great team” Michael Tan, Marketing Manager, Metroplex Bhd
“A very hands-on and practical approach that can be used immediately” Desmond Loo, Lousintan (S) Pte Ltd
“Good knowledge on building a winning team” Tan Lee Hoon, MD, Lego S’pore Pte Ltd
Reminds me to target my goals, how to do it and self improvement”. Yunos Erksan, S-One Consultant PL
“Interesting real life examples that could be applied” Val Su, Account manager, Keppel Digihub Pte Ltd
“Knowing how to position myself as a salesperson and understanding my staff’s concerns” BD Manager, Graphy Elements Design
“I enjoyed your seminar and learned tremendously from it. We have already put some our your suggestions to work and waiting eagerly to see the results”.
Tham Chee Leong, Senior Consultant, Energie Business Partners Pte Ltd
“Action! Whatever the coach taught us, in order to be successful in achieving anything, we have got to take action. I rate the trainer cum coach 9 out of 10 points”. Elvin Law, Recruitment Consultant, Thatz International Pte Ltd
"I learnt 2 things: motivation is about another person’s motive and we must catch them doing right, not just doing wrong”. Cassandra Chua, MD, Pinnacle Travel Service Pte Ltd
“A good understanding of the topic of teambuilding”. Tan Ee Hsin, Area Sales Manager, General Electric Lighting
“I learnt how to motivate people without money.” Soh Sin Sin, Singapore Exchange Ltd
“We need to build a team suited to the organization”. Irene Tay, Ass. Director, Schroders Investment (management) Pte Ltd
“Excellent! I understand how to optimize my team, the planning process and coaching” Andrew Chen, MD, Unitest.com Pte Ltd
“A structured format to build a great team” Michael Tan, Marketing Manager, Metroplex Bhd
“A very hands-on and practical approach that can be used immediately” Desmond Loo, Lousintan (S) Pte Ltd
“Good knowledge on building a winning team” Tan Lee Hoon, MD, Lego S’pore Pte Ltd
Reminds me to target my goals, how to do it and self improvement”. Yunos Erksan, S-One Consultant PL
“Interesting real life examples that could be applied” Val Su, Account manager, Keppel Digihub Pte Ltd
“Knowing how to position myself as a salesperson and understanding my staff’s concerns” BD Manager, Graphy Elements Design
“I enjoyed your seminar and learned tremendously from it. We have already put some our your suggestions to work and waiting eagerly to see the results”.
Tham Chee Leong, Senior Consultant, Energie Business Partners Pte Ltd
“Action! Whatever the coach taught us, in order to be successful in achieving anything, we have got to take action. I rate the trainer cum coach 9 out of 10 points”. Elvin Law, Recruitment Consultant, Thatz International Pte Ltd
Profile of Andy Ng
Master Business Coach and Trainer
Speaker, Trainer, Author, Coach and Presenter Andy Ng combines 36 years of work experience, all with the passion to help transform lives with training and coaching
Andy graduates from National University of Singapore with an Honours Degree in Accountancy (Bacc) in 1988. He also has a MBA from Heroit-Watt University of Scotland, United Kingdom, in the year 2000.
From 1997 to 2000, Andy was the Director of Finance, Human Resource and Administration of the world’s 5th largest network equipment manufacturer, Allied Telesis (Asia) Pte Ltd. Andy also has experience in management consulting at KPMG Consulting, audit experience in Deloitte & Touche and in the financial industry in JP Morgan Chase and DBS Vickers Securities.
From May 2001, Andy left his corporate job to become full-time in training and coaching. He was the Singapore licensee of ActonCOACH, the world’s number one business coaching team, in the period 2001-2006. Andy went on to establish his own training and coaching firm Asia Coaching Training from 2006 till now.
The training topics that Andy specialised in include Finance, Leadership, Management, Employee Effectiveness, WeChat and Personal Development. The top 10 most popular course of Andy include How to Be a Better Manager, Sun Tzu Art of War, Financial Intelligence, Cash Flow Success, High Value Employees, Take Charge and Lead, 3 Kingdoms Strategies, 35 Stratagems, Communicate with Power and Successful Sales Strategies.
The few hundred companies that have engaged Andy for in-house training include Singtel, Singapore Power, OCBC Bank, Singapore Polytechnic, Ngee Ann Polytechnic, Siemens, Infineon, NTU Alumni, CPA Australia, Singapore University of Technology and Design, AIA, and many medium and small enterprises, plus non-profit organizations including Lions Club of Singapore, The Salvation Army and Guan Yin Temple at Waterloo Street.
Andy’s training style is always fun, interactive, light-hearted and use lots of videos to illustrate the concepts. He also incorporates games and exercises like lifting people with just 2 fingers, LEVERAGE Board Game, Cash Flow board game, Give it All Dance, Karaoke singing and many others.
At home, Andy has 3 grown-up children. His wife is the Senior HR Manager at YTL Power Seraya and Geneco Electricity. In the community, Andy has been a member of Lions Club of Singapore Beverly Hills since 2004, and has served as Club President, and District cabinet officers over the years. Andy is also a committee member of the Association of Professional Trainers (APTS). He also volunteered in Kwong Wai Siew Hospital, Lions Befrienders, Lions Home for the Elders and other organizations as and when needed.
